Refund policy
Return Policy
At Reign Fire Tactical, every product is made with care and customized just for you. Because of the personalized nature of our items, we do not accept returns or exchanges, except in cases where a product is defective or damaged upon arrival.
If you receive a defective item, please contact us within 7 days of delivery at reignfiretactical@gmail.com with the following:
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A clear photo of the item showing the defect
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Your order number
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A brief description of the issue
Once your request is reviewed and approved, we will provide instructions for returning the defective item and will issue a full refund to your original method of payment.
Please note:
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Returns will not be accepted without prior approval.
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We do not accept returns or issue refunds for custom items due to buyer’s remorse or incorrect order details provided by the customer.
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Shipping fees are non-refundable.
Thank you for supporting our small business!